Gary M on BBB a year ago
04/11/2022, 03:22 AM
Acme Roof Systems Re: Roof Repairs @ **** Wick Wood Crt. ******************************** We contacted ********************* with Acme Roofing to provide an estimate concerning the recent hail damage we experienced at our residence. Expecting a long wait time for the estimate, due to the number of claims in the area, we were pleasantly surprised when **************** showed up the next day after contact. We were provided with an estimate in a timely manner, (less than 24 hours). ***** pricing and recommendations for the new roof were spot on. Having built our home and being in the Construction Business for the past 40 years, we were incredibly pleased with the no nonsense approach with the estimate. Specific items were addressed and discussed, no pressure to provide additional Upgrades just a complete repair package to fit our needs. Materials were ordered, delivered, off loaded, and within a brief period, workers arrived and began repairs. We were concerned about our flower beds getting damaged, but the crews took exceptional care to protect our house, windows, flower beds and above all the cleanup was beyond anything we expected. With the amount of roofing materials removed we expected to have to spend a significant amount of time to gather up debris and nails from the site, but that was not the case. Not at All. It was like they were never here. **** and his crew were very professional, courteous, dependable, and kept an otherwise traumatic and aggravating experience down to a slight inconvenience. We have worked with a number of subcontractors over the years and have not experiences such a pleasant experience as with **** and his crew. We had one little warranty call and it was addressed within 12 hours and completed that day. We can not ask for anymore than that. Should we have any future repairs or projects ACME and **** will be the ones we call.